Terms of Service

1. Agreement to Terms

By accessing or using LeadContacter ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

LeadContacter is a LinkedIn lead generation and email outreach automation platform that provides:

• LinkedIn profile scraping and lead discovery
• Email enrichment and verification
• Automated email campaign creation and sending
• AI-powered email personalization
• Campaign analytics and tracking
• Team collaboration features

3. Account Registration and Security

3.1 Account Creation

To use the Service, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain and update your information
• Keep your password secure and confidential

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service for legitimate business outreach and lead generation purposes.

4.2 Prohibited Uses

You agree NOT to use the Service to:

• Send spam, unsolicited, or illegal communications
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware or harmful content
• Harass, threaten, or harm others
• Impersonate any person or entity
• Scrape or harvest data from LinkedIn in violation of LinkedIn's terms
• Bypass or circumvent platform rate limits or restrictions
• Interfere with the Service's operation
• Resell or redistribute the Service without authorization

5. Compliance with Laws

You agree to comply with all applicable laws and regulations, including:

• GDPR: General Data Protection Regulation (EU)
• CAN-SPAM Act: Email marketing regulations (USA)
• CASL: Canada's Anti-Spam Legislation
• PECR: Privacy and Electronic Communications Regulations (UK)
• LinkedIn Terms: LinkedIn's User Agreement and Professional Community Policies

6. Subscription and Payment

6.1 Subscription Plans

We offer various subscription tiers with different features and usage limits. Subscription fees are charged on a recurring basis (monthly or annually).

6.2 Payment Terms

• All fees are non-refundable unless otherwise stated
• Subscriptions automatically renew unless cancelled
• We reserve the right to change pricing with 30 days notice
• You must provide valid payment information
• Failed payments may result in service suspension

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds will be provided for partial periods.

7. Intellectual Property

7.1 Our Rights

The Service, including all software, content, trademarks, and intellectual property, is owned by LeadContacter and protected by copyright, trademark, and other laws.

7.2 Your Content

You retain ownership of content you create (campaigns, messages, etc.). By using the Service, you grant us a license to process, store, and transmit your content as necessary to provide the Service.

8. Service Availability and Modifications

We strive to provide reliable service, but we do not guarantee:

• Uninterrupted or error-free operation
• Specific uptime percentages
• Compatibility with all systems

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

9. Third-Party Services

The Service integrates with third-party platforms (LinkedIn, email providers, etc.). Your use of these integrations is subject to the respective third-party terms and policies. We are not responsible for third-party services or their availability.

10. Disclaimers and Limitation of Liability

10.1 Service "AS IS"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADCONTACTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, OR GOODWILL.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless LeadContacter from any claims, losses, damages, liabilities, and expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may suspend or terminate your account and access to the Service:

• For violation of these Terms
• For non-payment of fees
• For fraudulent or illegal activity
• At our discretion with or without cause

Upon termination, your right to use the Service immediately ceases, and we may delete your data.

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by the laws of Sweden, without regard to conflict of law provisions.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Växjö, Sweden.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

15. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and LeadContacter
• Severability: If any provision is found invalid, the remaining provisions remain in effect
• Waiver: Failure to enforce any right or provision does not constitute a waiver
• Assignment: You may not assign these Terms without our consent

16. Contact Us

For questions about these Terms, please contact us: